有訂香港快運的~~台中回程時間大變更 - 香港

By Damian
at 2017-03-22T11:26
at 2017-03-22T11:26
Table of Contents
有訂香港快運的台中出發的朋友們~~
台中回程航班時間大變更!!!
原本我家訂5/30下午13:35台中出發、6/1下午18:00香港返台的班機,
已經變更到5/30上午11:00台中出發、6/1上午07:50香港返台....
沒有主動通知 沒有主動通知 沒有主動通知
跟台灣客服聯繫,說這種狀況要直接聯絡香港那邊...
跟線上客服聯繫,說這種狀況要直接call香港那邊...
打電話N百次都待專人服務(有接通喔!)等了30分鐘以上還是沒人理只好掛斷...
最後是用電子信件搞定~~
第一次寫信去,回覆說我司因為提供最優惠的機票予旅客, HK Express的淨票價不設退款。
第二次寫信去,痛罵,回覆說因航班變動超過8小時,若無法成行申請退款則是全額退款
以上。
--
Sent from my Windows
--
台中回程航班時間大變更!!!
原本我家訂5/30下午13:35台中出發、6/1下午18:00香港返台的班機,
已經變更到5/30上午11:00台中出發、6/1上午07:50香港返台....
沒有主動通知 沒有主動通知 沒有主動通知
跟台灣客服聯繫,說這種狀況要直接聯絡香港那邊...
跟線上客服聯繫,說這種狀況要直接call香港那邊...
打電話N百次都待專人服務(有接通喔!)等了30分鐘以上還是沒人理只好掛斷...
最後是用電子信件搞定~~
第一次寫信去,回覆說我司因為提供最優惠的機票予旅客, HK Express的淨票價不設退款。
第二次寫信去,痛罵,回覆說因航班變動超過8小時,若無法成行申請退款則是全額退款
以上。
--
Sent from my Windows
--
Tags:
香港
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